Privacy Policy

Scope

This policy applies to Karwwan's website, iOS/Android apps, and services for buying, selling, and renting vehicles in Afghanistan, including dealership listings, favorites, promotions, and notifications.

Information We Collect

• Account and contact details such as name, email, phone number, and address.
• Vehicle listing details such as make, model, year, registration, price, discount price, photos, and videos.
• Rental vehicle information and related inquiry or booking details when you use Rent Cars.
• Usage data such as browsing activity, search filters, favorites, and app preferences.
• Device and technical data such as device type, OS, app version, language, and approximate location when needed to show relevant listings.
• Images and videos you upload for vehicle listings, including processed media used in galleries.

How We Use Your Information

• To provide, improve, and personalize Karwwan services (buy, sell, rent, dealerships).
• To display listings, promotions, discount prices, and recommended vehicles.
• To send important service notices and optional notifications you enable.
• To protect accounts, prevent abuse, and improve security and performance.
• We do not sell your personal data for third-party marketing without your consent.

Data Sharing

We may share information with service providers who help operate Karwwan, with dealerships or sellers when needed for a listing inquiry, or when required by law. We require partners to protect your data appropriately.

Data Security

We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure, so please keep your login details private.

Data Retention

We keep your information only as long as needed for the purposes in this policy, to provide services, resolve disputes, and meet legal obligations. You may request deletion of your account where applicable.

Your Rights

Depending on applicable law, you may request access, correction, or deletion of your personal data, or ask us to limit certain processing. Contact us using the details below.

Cookies and Similar Technologies

We use cookies and similar technologies on the website and similar storage on the app to keep you signed in, remember preferences, and improve experience.

Children's Privacy

Karwwan is not directed to children under 13. If you believe a child provided personal data, contact us and we will take appropriate steps.

Changes to This Policy

We may update this policy periodically. Continued use of Karwwan after changes means you accept the updated policy. The "Last updated" date above reflects the latest revision.

Contact Us

For privacy questions or data requests, contact us at [email protected]